- What is the extended return policy?
- Our extended return policy allows customers to return items within 365 days of purchase for a full refund, no questions asked.
- How do I qualify for the 365-day return policy?
- To qualify, simply register on our website by entering your email and name, and verify your order number.
- Can I exchange items instead of returning them?
- Yes, you can choose to exchange items within the 365-day period. The process is simple and hassle-free.
- How do I register for the service?
- Visit our website, navigate to the registration page, and fill in your email, name, and order number to activate the extended return policy.
- What if I encounter issues during registration?
- If you experience any problems, please contact our support team via email for assistance.
- How do I initiate a return or exchange?
- Once registered, you can initiate a return or exchange by contacting us via email with your order details.
- Is there a cost associated with the extended return service?
- No, the extended return service is free of charge once you register on our website.
- What kind of support can I expect?
- We offer 24/7 email support to address any questions or concerns you may have about returns and exchanges.
- Can I still use Amazon's 30-day refund policy?
- Yes, the 365-day policy is an extension. You can still use Amazon's 30-day refund policy if preferred.
- What should I do if I don't receive a response via email?
- If you haven't received a response, please check your spam or junk folder. Also, add our email addresses to your whitelist to ensure you receive our communications.
- How can I prevent emails from getting blocked?
- To prevent our emails from being blocked, please add our email addresses to your email provider's whitelist or safe sender list. This helps ensure all our communications reach you.